Outbound

By leveraging our strengths and capabilities in personnel, infrastructure and technology, we provide comprehensive, high quality Outbound Services which promote your products and facilitate your marketing programs, and help you build lasting relationships with your customers, both current and new. We enable you to cultivate your existing customers and to approach and acquire prospective customers, with a view to strengthen and enlarge your overall customer base, provide an adequate return on your investment in a short time span, and add value to your business. All this in a very cost-effective way.

Telesales:

Customer acquisition is of crucial importance for the survival and growth of a business in a dynamic environment. We provide comprehensive telesales services in accord with your sales and marketing programme to help you tap existing and potential customers, increase your market share and revenues, and generate adequate ROI in least possible time.

Lead Generation:

This service helps your company scan the marketscape for prospective customers. We offer competent lead generation services that secure the best leads for your company and thus help to increase your sales and profitability. The process involves preparing a customized database, contacting prospects, getting feedback, and forwarding leads with good potential to our client.

Soft Collections:

We leverage our experience and expertise in collection-based processes to maximize your company's collection rates for debt and payment collections. We utilize appropriate technology for all collection-related activities from start to end of transaction cycle, such as payment deadline, payment reminders, credit limit notifications, etc., resulting in improved customer service on the one hand and reduced operational costs and workload and increased revenues on the other.

Field Sales and Fulfilment

Our dedicated 1500+ field force is trained and equipped to take care of an important sales function, namely executing and completing sales transactions formalities at the field level.