Banking & Finance

In the face of growing competition, banks are obliged to create products and provide services that are tailored to the needs of the different customer segments and deliver unique customer experiences. We leverage our proven ability in the banking sector to cater to your front and back office requirements. Our well-developed outsourcing solutions enable you to cut costs, acquire operational efficiencies, improve capital management, and provide enhanced customer experience, while granting you the freedom and flexibility to focus on the more crucial aspects of your business. Services we offer include:

Mortgage Processing: Indexing, Application processing, Loan assessment & administration, Documentation, Pre-disbursement set-up, Escrow management,  Payoffs/Foreclosures, Customer enquiries.

Credit Card Customer Support: Sales and telemarketing, Application processing, Account administration, Generation of PIN mailer and card, Payment processing, Statements, Collaterals, Loyalty programs, Transaction enquiries, Collections management

Lender Support Services: Application processing, Credit evaluation, Risk-profit analysis, Interest-related queries, Loan funding and booking.