About Us

Andromeda BPO started in 2000 and has since grown rapidly. Today, Andromeda is one of the largest domestic call centers companies in India. Andromeda has near nationwide presence with centers in 5 Indian cities - Mumbai, Pune, Delhi, Bangalore and Chennai. Andromeda has grown to 14 centers, ~5000 seats, 6500+ people and deploys a field force of 1500+ agents, which is representative of the rapid growth over these 10 years.

Andromeda has a strong presence in three key industry verticals – Telecom, Banking and Insurance. These verticals form 80% of the demand in the domestic BPO space. Andromeda has grown with clients in these industries and hence understand their needs and is well positioned to service them.

For example in telecom, Andromeda has over 9 years of experience serving leading telecom providers. Our clients include three of the top telecom providers in India. Similar examples abound in both the insurance and banking verticals. In terms of functional capabilities, Andromeda is recognized in the market for its leading outbound selling capabilities, strong inbound experience and total customer focused solutions. Andromeda has a lot of expertise in quickly setting up high quality, efficient call centers. We specialize in conceptualizing, blueprinting, implementing and executing these assignments. From a domestic operations standpoint, Andromeda is one of the most experienced domestic call center operators and has a solid hands-on team, well developed processes and high productivity. We believe that these fundamental advantages will help Andromeda in serving you and being partners in your success and growth.

Andromeda is financially strong and capable of scaling rapidly to service client's needs. In addition to its underlying growth, Andromeda is supported by strong financial and strategic partners that are very supportive of the company’s key strategic initiatives.